{"active":true,"apply_url":"https://jobs.ashbyhq.com/supabase/c01f7436-1fdd-4a3e-8b96-8cadc33b006e/application","company":{"claimed":false,"name":"Supabase","slug":"supabase","website":"https://supabase.com"},"countries":[],"employment_type":"full-time","first_seen_at":"2026-10-15T11:40:40Z","getwork_url":"https://getwork.dev/jobs/ab-supabase-c01f7436-1fdd-4a3e-8b96-8cadc33b006e/","id":"ab-supabase-c01f7436-1fdd-4a3e-8b96-8cadc33b006e","injection_flag":false,"last_seen_at":"2026-10-28T16:15:08Z","location":"Remote, EMEA","published_at":"2025-05-30T20:36:32Z","regions":["europe"],"remote":"remote","role_family":"software","salary":null,"seniority":"unspecified","stack":["postgres","linux"],"stack_mentioned":["javascript","react","vue","node"],"title":"Support Engineer (EMEA)","untrusted_description":"Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.\n\nWe are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.\n\nYou will:\n\n- Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.\n\n- Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.\n\n- Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).\n\n- Identify where internal tooling might be developed or obtained to improve support efficiency.\n\n- Reproduce issues, create test cases and improve test coverage, if you have experience with testing.\n\nYou are:\n\n- Experienced in customer support, with 3+ years of experience providing developer support to technical customers.\n\n- Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.\n\n- Excellent communication skills and fluency in English.\n\n- Skilled in using Linux/Unix operating systems and the command line.\n\n- Experienced working with GitHub Issues and Discussions.\n\n- Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js.\n\n- Having a degree in Computer Science is a plus too.\n\nTIMEZONES & LOGISTICS\n\n- It’s a full-time position with a required location in European time zones (we don’t believe in sustainability of overnight shifts).\n\n- This position covers Monday → Friday\n\nWHAT WE OFFER\n\n- Fully Remote\n\nWe hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.\n\n- ESOP\n\nEvery team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.\n\n- Tech Allowance\n\nUse this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.\n\n- Health Benefits\n\nSupabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.\n\n- Annual Off-Sites\n\nOnce a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.\n\n- Flexible Work\n\nWe operate asynchronously and trust you to manage your own time. You know what needs to be done and when.\n\n- Professional Development\n\nEvery team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.\n\nABOUT THE TEAM\n\nSupabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.\n\n- ~400 team members\n\n- 60+ countries\n\n- 20+ languages spoken\n\n- Over $1B raised (including our $500M Series F)\n\n- 540,000+ community members\n\nWe move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.","url":"https://jobs.ashbyhq.com/supabase/c01f7436-1fdd-4a3e-8b96-8cadc33b006e"}